SpeechBot
is a powerful CRM tool

SpeechBot
is a powerful CRM tool

https://www.vassistant.it/wp-content/uploads/2019/12/speech-bot-man-min.jpg

SpeechBot

It allows the user to browse a complex website in a fast and intuitive way: the user can ask something to the SpeechBot and be redirected to the section of the website that contains what he needs.

Most users’ inquiries to a call center are easy tasks like recovering lost passwords. These can be automatically solved by SpeechBot.

In those cases where human interaction is necessary to gain customer loyalty or solve more complex tasks, the voice assistant connects the user with a call center operator and informs him beforehand on the type of request he will have to fix and supports him during the search.

The continuous use and the experience gathered by SpeechBot allow the system to learn and get better with time, making interactions with users more accurate and precise.

Functionality

Chronology
The user can quickly solve recurring problems and find useful information from the history of interactions
Interaction
The dialogue between user and speechbot can be via voice, text, files or images
Call center
If necessary, the customer may ask to be put in direct contact with the call center
Notification
User may ask to be contacted via notification to stay updated on the status of certain practices or problems (issues)

SpeechBot improves the user experience and allows you to save
a lot of time and money by helping your call center.

SpeechBot improves the user experience and allows you to save
a lot of time and money by helping your call center.

https://www.vassistant.it/wp-content/uploads/2019/12/logo_vocal_virtual.png
https://www.vassistant.it/wp-content/uploads/2019/12/logo_vocal_virtual.png
Vocal Virtual
Assistant
Contact
VVAssistant can be integrated in any digital content.
If you want more information please email us at

info@vassistant.it
Seguici su
bt_bb_section_top_section_coverage_image