SpeechBot
is a powerful CRM tool.

SpeechBot
is a powerful CRM tool.

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SpeechBot

It allows the user to browse a complex website in a fast and intuitive way: the user can ask something to the SpeechBot and be redirected to the section of the website that contains what he needs.

Most users’ inquiries to a call center are easy tasks like recovering lost passwords. These can be automatically solved by SpeechBot.

In those cases where human interaction is necessary to gain customer loyalty or solve more complex tasks, the voice assistant connects the user with a call center operator and informs him beforehand on the type of request he will have to fix and supports him during the search.

The continuous use and the experience gathered by SpeechBot allow the system to learn and get better with time, making interactions with users more accurate and precise.

Functionality

Chronology
Access your past interactions chronology solving in no time possible recurring problems.
Interaction
Interact with the voice, chatting or uploading files or images if necessary.
Call center
Ask to talk to a call center operator
Notification
Ask to be called back when the issue is solved.

SpeechBot improves the user experience and allows you to save
a lot of time and money by helping your call center.

SpeechBot improves the user experience and allows you to save
a lot of time and money by helping your call center.

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https://www.vassistant.it/wp-content/uploads/2019/12/logo_vocal_virtual.png
Vocal Virtual
Assistant
Contact
VVAssistant can be integrated in any digital content.
If you want more information please email us at

info@vassistant.it
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